Perfecting Video Meetings

Ask any professional, nothing beats meeting your customers and colleagues face-to-face, however the way that we communicate has shifted and technology has allowed us to communicate over distances and easing time constraints for people who lead busy lives.

Quickly developing rapport and putting people at ease is a skill. It’s one that has had to be significantly modified to enable us to present an authentic version of ourselves whilst being locked into a small screen.

Taking things back to basics whilst being aware of what behaviours need to be heightened during these types of meetings is key to their success.

We’ve been listening to feedback from all industries that their teams are finding it challenging using the video meeting format.

With this in mind we’ve worked with industry professionals who have over 30 years experience, to help us develop a masterclass in Perfecting Video Meetings – Engaging with customers in a virtual world.

The two hour masterclass will give you an emotionally-intelligent set of tools to use to help you prepare for meeting your customers and colleagues online and to adapt your approach and techniques to get the best result you can out of your video meeting.

The 2 hour masterclass, will take place via video conference.
STEP 1: We’ll send out a pre session questionnaire at least a week before the masterclass.
STEP 2: You to return the completed questionnaire at least 3 days before the mastercalss – this will help us prepare and add any additional content.
STEP 3: We’ll send you a ‘top tips’ masterclass document to help improve your technical ability with video calling. Read and watch the video links provided before attending the mastercalss.
STEP 4: We’ll send you a link to join a video meeting for your chosen date and time.
STEP 5: Join the masterclass on your chosen date/time and afterwards you’ll be Perfecting Video Meetings for Sales in no time.

Laura Widdop – (Centre Manager & SQA Co-ordinator) Laura has over 15 years of experience in delivering training in various sectors.  She has been the Centre Manager and an Assessor with UKCAPSA for over 4 years. Laura is there to support all candidates in any way she can.

Debbie Daly – (Assessor)  Debbie successfully completed the Diploma 4 years ago and has been working as a Celebrant ever since. She loves to share her skills and knowledge with her candidates.

Brian Baxter – (Assessor)  Brian successfully completed the Diploma 3 years ago and has been a Celebrant ever since and has been nominated for numerous awards. Brian is delighted to be able to share his knowledge with anyone looking to embark on their Celebrant journey.

Yvonne Hannah – (Assessor)  Yvonne successfully completed the Diploma 2 years ago and has been working as a busy Celebrant ever since. She is so passionate about being a Celebrant it was the natural next step to become an Assessor with UKCAPSA.