Customer Management
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- Online study
- SQA Accredited course
- One-to-one coaching sessions with dedicated tutors
- Unlimited access to tutors via email
Learn the skills needed for outstanding customer service
Rating
5.0
Price
£389
– Identify and explain characteristics required to make an engaging celebrant and ceremony.
– Describe the preparation for initial engagement with customers.
– Gather information from customers through interviews.
Laura Widdop – (Centre Manager & SQA Co-ordinator) Laura has over 15 years of experience in delivering training in various sectors. She has been the Centre Manager and an Assessor with UKCAPSA for over 4 years. Laura is there to support all candidates in any way she can.
Debbie Daly – (Assessor) Debbie successfully completed the Diploma 4 years ago and has been working as a Celebrant ever since. She loves to share her skills and knowledge with her candidates.
Paul Browett – (Assessor) Paul successfully completed the Diploma 3 years ago and has become a very popular Celebrant winning Celebrant of the Year (2022) at the Your Scottish Wedding Awards. Paul is very passionate about sharing his knowledge and experience.
Brian Baxter – (Assessor) Brian successfully completed the Diploma 3 years ago and has been a Celebrant ever since and has been nominated for numerous awards. Brian is delighted to be able to share his knowledge with anyone looking to embark on their Celebrant journey.
Yvonne Hannah – (Assessor) Yvonne successfully completed the Diploma 2 years ago and has been working as a busy Celebrant ever since. She is so passionate about being a Celebrant it was the natural next step to become an Assessor with UKCAPSA.
- Online study
- SQA Accredited course
- One-to-one coaching sessions with dedicated tutors
- Unlimited access to tutors via email
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How does distance learning work?
Study online from home, work or on the move. A dedicated, expert, trainer will support you on your course. They will answer questions, meet you online and give you guidance and feedback.
Complete the course online via your own personal learning website. And our world-class online library is there whenever you need it, with 24 hour access.